Hierarchy view
This concept is obsolete
تقديم المعلومات والدّعم للجمهور والعملاء
Concept overview
Description
Assisting the public by answering questions, making recommendations, and providing information or support in response to requests.
Scope note
Excludes: - Provide high quality client service - Satisfy customers
Relationships
Broader concepts
Concept status
Status
released