medical administrative assistant

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medical administrative assistant

Technicians and associate professionals

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Administrative and specialised secretaries

Medical secretaries

medical administrative assistant

Description

Code

3344.1

Description

Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.

Scope note

Excludes people performing patients treatment or medical treatment assistance.

Alternative Labels

administrative assistant in medical institution

healthcare assistant

healthcare secretary

health services administrative assistant

medical administrative assistant

medical assistant

medical institution administrative assistant

medical institution personal assistant

medical PA

medical receptionist

personal assistant

secretary in medical institution

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

answer patients' questions apply organisational techniques collect healthcare user's general data communicate by telephone maintain healthcare user data confidentiality manage budgets manage personnel agenda send medical samples type on electronic devices use communication techniques use spreadsheets software

Essential Knowledge

administrative tasks in a medical environment clinical reports medical informatics

Optional Skills and Competences

allocate bills analyse insurance needs communicate in foreign languages with health service providers comply with legislation related to health care coordinate events fill out forms fix meetings handle paperwork listen actively manage accounts manage healthcare users' data monitor billing procedures order supplies organise travel arrangements for staff plan schedule process medical insurance claims record healthcare users' billing information record treated patient's information transcribe dialogues work in a multicultural environment in health care work in multidisciplinary health teams

Optional Knowledge

insurance law medical terminology pathology professional documentation in health care transcription methods types of insurance

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/045f05f2-4ff8-46b2-9d08-e12a81657498

Status

released

Occupations

medical administrative assistant

Description

Skills & Competences

Concept URI