administrative assistant

Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.

Alternative Labels

general office clerk

clerical assistant

administrative office assistant

office administrator

office clerk

executive administrative assistant

administrative office worker

administrative assistant

communications assistant

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Narrower occupations

- international student exchange coordinator

- project support officer

- education administrator

- fundraising assistant

- court reporter

- supply chain assistant

- procurement support officer

Skills & Competences

Essential Skills and Competences

use office systems organise facilities for office personnel disseminate messages to people fill out forms manage digital documents ensure proper document management disseminate internal communications file documents keep task records disseminate general corporate information maintain statutory books perform business research use microsoft office use spreadsheets software organise business documents draft corporate emails perform office routine activities handle mail

Essential Knowledge

company policies

Optional Skills and Competences

maintain inventory of office supplies prepare presentation material maintain internal communication systems manage personnel agenda coordinate events provide customer follow-up services speak different languages process commissioned instructions liaise with managers fix meetings issue sales invoices use personal organization software handle petty cash monitor staff absences organise travel arrangements for staff deliver correspondence respect data protection principles create import-export commercial documentation

Optional Knowledge

transcription methods accounting techniques

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/044d78cc-f62f-4532-83a5-8e04f2889652

Status

released

Occupations