civil service administrative officer

Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.

ESCO Code

2422.1

NACE Code

84.11 - General public administration activities

Alternative Labels

public administrative officer

local authority administrator

government administrative officer

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

archive documentation related to work ensure information transparency keep task records liaise with politicians manage administrative systems respond to enquiries supervise daily information operations use different communication channels use spreadsheets software

Essential Knowledge

bookkeeping regulations legislation procedure public finance

Optional Skills and Competences

conduct workplace audits coordinate events ensure compliance with policies fix meetings handle financial transactions inspect government expenditures inspect government incomes liaise with local authorities maintain relationships with government agencies manage accounts manage budgets manage staff order supplies recruit employees use microsoft office write meeting reports

Optional Knowledge

audit techniques budgetary principles office software

Skills Group Share

Concept status

Concept Uri

http://data.europa.eu/esco/occupation/ffade2f4-2528-4dfd-b36a-6e4092be08ed

Status

released

Occupations