online community manager

Online community managers provide and maintain an interactive environment facilitated by applications such as social media, forums and wikis. They maintain the relations between different digital communities.

Alternative Labels

digital community manager

interactive media specialist

online community managers

online community specialist

online content and community manager

online reachout manager

social media manager

social media reachout manager

social media specialist

social media strategist

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

align efforts towards business development analyse consumer buying trends analyse customer service surveys analyse external factors of companies analyse internal factors of companies analyse work-related written reports apply social media marketing build trust carry out forum moderation collaborate in the development of marketing strategies coordinate marketing plan actions create annual marketing budget create content title define measurable marketing objectives develop digital content develop online community plan develop professional network evaluate marketing content follow up online user requests identify potential markets for companies impart business plans to collaborators integrate marketing strategies with the global strategy integrate strategic foundation in daily performance manage content development projects manage feedback manage profitability perform market research perform online data analysis plan marketing campaigns plan marketing strategy provide written content research website users study sales levels of products track key performance indicators translate requirement concepts into content use content management system software use different communication channels use e-services

Essential Knowledge

authoring software brand marketing techniques content marketing strategy corporate social responsibility corporate sustainability digital communication and collaboration digital media keywords in digital content market pricing market research marketing mix marketing principles online moderation techniques pricing strategies web analytics

Optional Skills and Competences

conduct search engine optimisation develop inclusive communication material identify ICT user needs identify technological needs manage content metadata manage schedule of tasks use personal organization software

Optional Knowledge

behavioural science business intelligence content development processes digital content creation information confidentiality

Skills & Competences

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/137b1d11-c4bc-4016-89ba-45345d4c71f0

Status

released

Occupations