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European Skills, Competences, Qualifications and Occupations (ESCO)
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head waiter/head waitress

Concept overview

Code

5131.2.1

Description

Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit. They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food and beverages and supervise financial transactions.

Alternative Labels

chief waiter

chief waitress

front of house manager

head waiter

head waitress

table service manager

waiter service manager

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

Skills & Competences