waiting list coordinator

Waiting list coordinators guarantee the day to day management of waiting list time. They plan when operation rooms are available and call patients in to be operated. Waiting list coordinators make sure to optimise the use of resources.

Scope note

Excludes people performing patients treatment. Excludes people performing assistance in medical treatment.

Alternative Labels

coordinator of hospital waiting lists

coordinator of waiting lists

healthcare waiting list manager

hospital waiting list coordinator

manager of hospital waiting lists

manager of waiting lists

medical care waiting list coordinator

senior waiting list coordinator

surgical waiting list coordinator

waiting list coordinator

waiting list manager

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

answer patients' questions communicate by telephone ensure proper appointment administration identify patients' medical records maintain healthcare user data confidentiality monitor waiting list perform resource planning use electronic health records management system

Essential Knowledge

data protection health records management medical terminology

Optional Skills and Competences

advise on efficiency improvements archive healthcare users' records collect statistics on medical records communicate in healthcare develop organisational policies empathise with the healthcare user interact with healthcare users maintain customer service manage administrative systems manage information in health care perform clerical duties

Optional Knowledge

customer service

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/92be1fac-97c4-4d4d-ada7-f6aa07d6f316

Status

released

Occupations