mobile phone repair technician

Mobile phone repair technicians run tests to assess the mobile phones' functionality, install and update phone software, troubleshoot wiring problems, and replace damaged parts and components such as batteries, LCD screens, keypads, buttons. They also advise their clients on warranty issues and recommend products based on their expertise.

Alternative Labels

cell phone repair technician

cell phone technician

cellullar phone technician

communication equipment repair technician

hand held phone technician

LCD technician

mobile phone repairer

mobile phone repairman

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

apply company policies create solutions to problems disassemble mobile devices handle warranty for digital equipment maintain customer service maintain equipment maintain records of maintenance interventions operate two-way radio systems perform test run provide customer follow-up services provide customer information related to repairs repair mobile devices troubleshoot use precision tools use repair manuals

Essential Knowledge

Android (mobile operating systems) BlackBerry electronics iOS mobile device software frameworks mobile operating systems

Optional Skills and Competences

administer appointments apply technical communication skills assist customers communicate by telephone develop professional network drive vehicles ensure compliance with warranty contracts implement a firewall implement a virtual private network install software issue sales invoices keep stock records maintain professional administration maintain relationship with suppliers make independent operating decisions manage a small-to-medium business manage schedule of tasks negotiate supplier arrangements order supplies perform services in a flexible manner report to the team leader sell telecommunication products work in shifts

Optional Knowledge

hardware components suppliers mobile device management software components suppliers

Skills & Competences

Concept status

Concept Uri

http://data.europa.eu/esco/occupation/f0f6d531-eb96-4bad-84ff-8e2999ea68e6

Status

released

Occupations