travel consultant

Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.

Alternative Labels

tourism promotion agent

business travel advisor

travel consultant

leisure travel consultant

travel advisor

business travel consultant

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

maintain customer service handle customer complaints plan measures to safeguard cultural heritage use global distribution system provide tourism related information educate on sustainable tourism advertise travel insurance build a network of suppliers in tourism oversee all travel arrangements maintain relationship with suppliers customise travel package guarantee customer satisfaction devise tailor-made tourism itineraries apply foreign languages in tourism upsell products identify customer's needs use e-tourism platforms sell tourist packages process payments maintain customer records measure sustainability of tourism activities process booking use customer relationship management software

Essential Knowledge

geographical areas relevant to tourism self-service technologies in tourism ecotourism

Optional Skills and Competences

comply with food safety and hygiene promote virtual reality travelling experiences plan measures to safeguard natural protected areas demonstrate intercultural competences in hospitality services plan events assist clients with special needs support local tourism engage local communities in the management of natural protected areas follow ethical code of conduct in tourism oversee the printing of touristic publications develop inclusive communication material support community-based tourism manage online content improve customer traveling experiences with augmented reality perform services in a flexible manner read maps build business relationships use different communication channels oversee the design of touristic publications manage conservation of natural and cultural heritage

Optional Knowledge

augmented reality virtual reality

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/291da1ab-1f90-426d-bbc5-60d0fa7d608b

Status

released

Occupations