hospitality entertainment manager

Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.

Scope note

Excludes people performing activities focused culture aspects. Includes people perfoming entertainment and leisure activities for guests.

Alternative Labels

amusement manager

cruise entertainment manager

entertainment manager

entertainments manager

holiday camp entertainment manager

holiday entertainment manager

hospitality entertainment manager

resort entertainment manager

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

comply with food safety and hygiene coordinate events create solutions to problems develop entertainment programmes evaluate entertainment programme handle customer complaints implement marketing strategies implement sales strategies manage health and safety standards manage staff negotiate price plan events plan multi-agenda event present reports promote the use of sustainable transport provide tourism related information train employees

Essential Knowledge

recreation activities

Optional Skills and Competences

assist clients with special needs build business relationships create annual marketing budget demonstrate intercultural competences in hospitality services educate on sustainable tourism engage local communities in the management of natural protected areas ensure cross-department cooperation ensure safety in hospitality establishment greet guests improve customer traveling experiences with augmented reality maintain customer service maintain incident reporting records manage budgets manage conservation of natural and cultural heritage manage inspections of equipment obtain sponsorship promote virtual reality travelling experiences recruit employees schedule shifts supervise entertainment activities for guests support community-based tourism support local tourism think analytically use e-tourism platforms

Optional Knowledge

augmented reality ecotourism virtual reality

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/4887c8a5-35d3-44c3-be69-346027e485f0

Status

released

Occupations