motor vehicles specialised seller

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

organise storage facilities organise product display advise on vehicle characteristics stock shelves maintain vehicle delivery documentation check vehicles for sale use different communication channels examine merchandise provide customer follow-up services monitor stock level demonstrate products' features carry out products preparation provide customer guidance on product selection execute advertising for vehicles manage test drives prevent shoplifting advise customers on motor vehicles operate cash register maintain store cleanliness process refunds carry out active selling issue sales invoices identify customer's needs advise customers on usage of vehicles advise customers on financing options for vehicles plan aftersales arrangements apply numeracy skills ensure compliance with legal requirements carry out order intake provide information on trade-in options sell vehicles guarantee customer satisfaction

Essential Knowledge

legal requirements for operating in the automotive retail sector e-commerce systems car controls characteristics of services types of vehicles product comprehension sales argumentation characteristics of products new vehicles on the market

Optional Skills and Competences

negotiate sales contracts attend vehicle auctions order vehicles think proactively to secure sales

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/6a163fef-dee8-4583-82b0-13b76d8a27b2

Status

released

Occupations