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client relations manager

Description

Code

2431.6

Description


Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.

Scope note

Excludes customer experience managers. Excludes people working with short term customers in the hospitality, recreation or entertainment industry.

Alternative Labels

customer service executive

client service manager

client relationship manager

customer service representative

consumer relations manager

client manager

customer service manager

client relations manager

client service representative

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

Skills & Competences