passenger fare controller

Passenger fare controllers collect tickets, fares, and passes from passengers. They answer questions from passengers concerning transport rules, station, and timetable information.

Scope note

Excludes drivers.

Alternative Labels

cable vehicle attendant

controller

controller of cable vehicle fares

fare controller

passenger fare controller

passenger ticket attendant

passenger ticket controller

ticket conductor

ticket controller

ticket inspector

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

act reliably adhere to transpiration work schedule answer questions about the train transport service assist disable passengers assist passenger embarkation assist passengers in emergency situations be friendly to passengers check passenger tickets check tickets throughout carriages collect fares communicate clearly with passengers communicate with customers facilitate safe disembarkation of passengers handle personal identifiable information handle petty cash help to control passenger behaviour during emergency situations lift heavy weights listen actively operate electronic payment terminals perform services in a flexible manner provide first aid provide information to passengers

Essential Knowledge

customs regulations for passengers tramway regulations

Optional Skills and Competences

analyse reports provided by passengers communicate reports provided by passengers consider ergonomic aspects of urban transportation engage with rail stakeholders manage emergency situations on board speak different languages supervise movement of passengers

Optional Knowledge

regulations for international transportation

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/7720f392-6ea0-4455-a805-7b7eef38a709

Status

released

Occupations