Hierarchy view
after-sales service technician
Description
Code
2433.1
Description
After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customers’ satisfaction, resolve technical product-related issues and write customer summary reports.
Alternative Labels
after-sales rectification technician
field technician
after-sales support technician
sales support technician
after-sales service technician
customer service technician
after-sales repair technician
help-desk technician
after-sales team member
after-sales maintenance technician
workshop technician
after-sales installation technician
field support technician
Regulatory Aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:
Skills & Competences
Essential Skills and Competences
Essential Knowledge
Optional Skills and Competences
Concept URI
Status
released
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