Hierarchy view
host/hostess
Description
Code
4221.2
Description
Hosts/hostesses welcome and inform visitors at airports, train stations, hotels, exhibitions fairs, and function events and/or attend to passengers in the mean of transport.
Alternative Labels
hostess
host
Regulatory Aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:
Skills & Competences
Essential Skills and Competences
manage tourist groups
handle personal identifiable information
inform tourist groups on logistical times
provide visitor information
provide tourism related information
maintain relationship with customers
demonstrate intercultural competences in hospitality services
maintain customer service
communicate verbal instructions
welcome tour groups
greet guests
answer incoming calls
distribute local information materials
assist clients with special needs
promote the use of sustainable transport
identify customer's needs
escort visitors to places of interest
Concept URI
Status
released