Hierarchy view
host/hostess
Description
Code
4221.2
Description
Hosts/hostesses welcome and inform visitors at airports, train stations, hotels, exhibitions fairs, and function events and/or attend to passengers in the mean of transport.
Alternative Labels
host
hostess
Regulatory Aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:
Skills & Competences
Essential Skills and Competences
answer incoming calls
assist clients with special needs
communicate verbal instructions
demonstrate intercultural competences in hospitality services
distribute local information materials
escort visitors to places of interest
greet guests
handle personal identifiable information
identify customer's needs
inform tourist groups on logistical times
maintain customer service
maintain relationship with customers
manage tourist groups
promote the use of sustainable transport
provide tourism related information
provide visitor information
welcome tour groups
Concept URI
Status
released