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ICT help desk agent

Description

Code

3512.1

Description

ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.

Alternative Labels

IT help desk advisor

ICT service desk agent

ICT help desk advisor

IT help desk agent

ICT help desk agents

ICT helpdesk agents

ICT help desk agent

ICT helpdesk agent

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database: