technical sales representative

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Narrower occupations

- technical sales representative in office machinery and equipment

- technical sales representative in the textile machinery industry

- technical sales representative in mining and construction machinery

- technical sales representative in machinery and industrial equipment

- technical sales representative in agricultural machinery and equipment

- technical sales representative in hardware, plumbing and heating equipment

- technical sales representative in chemical products

Skills & Competences

Essential Skills and Competences

have computer literacy answer requests for quotation ensure client orientation respond to customers' inquiries prospect new customers maintain relationship with customers produce sales reports use customer relationship management software contact customers implement sales strategies keep records of customer interaction ensure compliance with legal requirements implement marketing strategies apply technical communication skills manage schedule of tasks guarantee customer satisfaction demonstrate motivation for sales record customers' personal data keep records on sales supervise sales activities implement customer follow-up provide customer follow-up services communicate with customers demonstrate products' features

Essential Knowledge

product comprehension characteristics of products sales promotion techniques characteristics of services

Optional Skills and Competences

address problems critically speak different languages perform customers’ needs analysis create solutions to problems issue sales invoices

Optional Knowledge

office equipment consumer protection mining, construction and civil engineering machinery products types of aircraft e-commerce systems sales strategies credit card payments chemical products textile industry machinery products electronic and telecommunication equipment hardware, plumbing and heating equipment products market pricing ICT software specifications machinery products multimedia systems international commercial transactions rules types of maritime vessels agricultural equipment industrial tools sales activities e-procurement electronic communication

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/c956be07-53a3-4b01-b8f8-f0c5a428eaa8

Status

released

Occupations