computer shop manager

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

monitor customer service apply health and safety standards maintain relationship with suppliers use different communication channels manage theft prevention maintain relationship with customers ensure client orientation perform procurement processes adhere to organisational guidelines obtain relevant licenses measure customer feedback manage staff ensure correct goods labelling ensure compliance with purchasing and contracting regulations keep up-to-date to computer trends negotiate sales contracts set sales goals supervise merchandise displays study sales levels of products manage budgets order supplies oversee promotional sales prices recruit employees negotiate buying conditions maximise sales revenues set up pricing strategies

Essential Knowledge

ICT software specifications hardware architectures sales activities hardware platforms multimedia systems employment law

Optional Skills and Competences

place orders for computer products advise customers on type of computer equipment

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/d8e5410b-5199-403f-8cbd-d32efb17a296

Status

released

Occupations