music and video shop specialised seller

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

provide customer guidance on product selection prevent shoplifting carry out active selling monitor stock level apply numeracy skills ensure compliance with legal requirements classify audio-visual products identify customer's needs stay up-to-date with music and video releases assist customers in selecting music and video recordings maintain store cleanliness examine merchandise issue sales invoices guarantee customer satisfaction plan aftersales arrangements demonstrate products' features carry out order intake provide customer follow-up services stock shelves organise storage facilities organise product display process refunds carry out products preparation use different communication channels operate cash register

Essential Knowledge

characteristics of products sales argumentation characteristics of services product comprehension e-commerce systems musical genres

Optional Knowledge

vinyl records

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/e02d7c8a-1e38-4a67-a6e1-f580e550238f

Status

released

Occupations