Hierarchy view
live chat operator
Description
Code
4222.1.1
Description
Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely.
Alternative Labels
live chat agent
live chat operator
online chat agent
online chat operator
real time chat operator
virtual chat agent
virtual chat operator
Regulatory Aspect
To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:
Skills & Competences
Essential Skills and Competences
Essential Knowledge
Optional Skills and Competences
Concept URI
Status
released