Hierarchy view
This concept is obsolete
developing operational policies and procedures
Concept overview
Code
S4.1.3
Description
Developing organisational and operational methods, policies, procedures or standards on company level to ensure streamlining of its operational processes.
Scope note
Examples: - define organisational standards - establish an ICT customer support process Excludes: - define geographic sales areas - develop business case - develop environmental policy
Concept status
Status