Hierarchy view
customer service
Description
Description
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
Alternative Labels
customer care
customer satisfaction
customer service
customer services
customer servicing
customer support
customer well being
Skill type
knowledge
Skill reusability level
sector specific skills and competences
Relationships
Broader concepts
Essential for
real estate agent
post office counter clerk
laundry and dry cleaning manager
betting manager
investment clerk
family support worker
residential care home worker
foreign exchange cashier
education administrator
beauty vocational teacher
membership manager
tanning consultant
student financial support coordinator
customer service representative
housing support worker
cashier
social services manager
service manager
bank teller
elderly home manager
consumer rights advisor
lottery manager
garage manager
child day care centre manager
foster care support worker
relationship banking manager
financial markets back office administrator
bed and breakfast operator
care at home worker
membership administrator
financial planner
after-sales service technician
residential home young people care worker
sales account manager
travel and tourism vocational teacher
front line medical receptionist
property assistant
spa manager
customer contact centre information clerk
disability support worker
child day care worker
call centre manager
rescue centre manager
adult community care worker
public housing manager
hospitality vocational teacher
chiropractic assistant
mental health support worker
business and marketing vocational teacher
residential home older adult care worker
residential home adult care worker
youth centre manager
chemical application specialist
receptionist
child welfare worker
social care worker
residential childcare worker
hairdressing vocational teacher
beauty salon manager
temperature screener
Optional for
emergency medical dispatcher
truck driving instructor
international student exchange coordinator
maritime instructor
sales support assistant
ground steward/ground stewardess
admissions coordinator
swimming facility attendant
commercial director
auxiliary nursing and midwifery vocational teacher
occupational driving instructor
design and applied arts vocational teacher
bus driving instructor
occupational railway instructor
food service vocational teacher
quality services manager
transport technology vocational teacher
loan officer
legislative drafter
market research analyst
corporate trainer
vessel steering instructor
academic support officer
business administration vocational teacher
doctors' surgery assistant
contact centre supervisor
medical records manager
call centre quality auditor
window cleaner
car driving instructor
public speaking coach
bank account manager
client relations manager
mutual fund broker
motorcycle instructor
financial manager
green coffee buyer
marketing consultant
insurance broker
network marketer
medical records clerk
vocational teacher
driving instructor
waiting list coordinator
sales processor
satisfy customers
meet picking standards
sell services
manage customer service
maintain customer service
determine charges for customer services
analyse customer service surveys
provide fitness customer service
measure customer feedback
communicate with customer service department
provide high quality customer service
teach customer service techniques
Concept URI
Status
released