ICT help platforms

Hierarchy view

The platforms for delivering help systems for operating systems.

Alternative Labels

ICT help platforms

Skill type

knowledge

Skill reusability level

sector specific skills and competences

Broader concepts

computer use

Essential for

establish an ICT customer support process

Optional for

ICT help desk agent ICT help desk manager ICT documentation manager technical communicator provide online help

Concept Uri

Status

released

Skills & Compenteces