Hierarchy view
process refunds
Description
Description
Resolve customer inquiries for returns, exchange of merchandise, refunds or bill adjustments. Follow organisational guidelines during this process.
Alternative Labels
handle refunds
measure refunds
pay refunds
process a refund
processing refunds
process refunds
refund processing
sort refunds
Skill type
skill
Skill reusability level
sector specific skills and competences
Relationships
Broader concepts
Essential for
shop assistant
clothing specialised seller
jewellery and watches specialised seller
computer games, multimedia and software specialised seller
sales assistant
specialised antique dealer
toys and games specialised seller
shoe and leather accessories specialised seller
customer service representative
pet and pet food specialised seller
bookshop specialised seller
floor and wall coverings specialised seller
building materials specialised seller
music and video shop specialised seller
textile specialised seller
fuel station specialised seller
medical goods specialised seller
audio and video equipment specialised seller
beverages specialised seller
confectionery specialised seller
motor vehicles specialised seller
telecommunications equipment specialised seller
press and stationery specialised seller
cosmetics and perfume specialised seller
cashier
flower and garden specialised seller
ticket issuing clerk
orthopaedic supplies specialised seller
bakery specialised seller
tobacco specialised seller
hardware and paint specialised seller
computer and accessories specialised seller
fruit and vegetables specialised seller
furniture specialised seller
audiology equipment specialised seller
ammunition specialised seller
fish and seafood specialised seller
specialised seller
meat and meat products specialised seller
delicatessen specialised seller
domestic appliances specialised seller
second-hand goods specialised seller
eyewear and optical equipment specialised seller
sporting accessories specialised seller
Optional for
Concept URI
Status
released