monitor customer behaviour

Hierarchy view

K - knowledge

L - language skills and knowledge

S - skills

T - transversal skills and competences

Oversee, identify and observe the evolution of the customer's needs and interests.

Alternative Labels

check out customer traits

monitor behaviour by customers

monitor customer behavior

monitor customers' behaviour

observe clients' needs and attitude

Skill type

skill

Skill reusability level

cross-sector skills and competences

Broader concepts

monitoring operational activities

Essential for

gambling manager betting manager customer experience manager

Optional for

business intelligence manager policy manager

Concept Uri

Status

released

Skills & competences