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Skills & competences

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Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S1.0 - communication, collaboration and creativity
S1.1 - negotiating
S1.2 - liaising and networking
S1.3 - teaching and training
S1.4 - presenting information
S1.5 - advising and consulting
S1.6 - promoting, selling and purchasing
S1.6.0 - promoting, selling and purchasing
S1.6.1 - selling products or services
- achieve sales targets
- advise customers on purchasing furniture appliances
- answer requests for quotation
- assess customer credibility
- carry out active selling
- carry out order intake
- check the potential of second-hand merchandise
- coordinate the sale of game
- coordinate timber sales
- deliver a sales pitch
- direct customers to merchandise
- execute after sales activities
- facilitate the bidding process
- handle rental overdues
- handle requests for new product items
- handle seasonal sales
- handle wine sales
- improve conditions of second-hand merchandise
- issue sport equipment
- maximise sales revenues
- organise sale of live products
- perform auction chant
- provide agri-touristic services
- provide customized upholstery
- provide high quality customer service
- sell academic books
- sell ammunition
- sell amusement park tickets
- sell antiquarian products
- sell art
- sell audiovisual equipment
- sell bicycles
- sell books
- sell building materials
- sell clocks
- sell clothing items to customers
- sell cocoons of silk worms
- sell confectionery products
- sell consumer electronics
- sell cosmetics
- sell fish and seafood
- sell floor and wall coverings
- sell flowers
- sell footwear and leather goods
- sell furniture
- sell gaming activities in casino
- sell gaming software
- sell hair products
- sell hardware
- sell household appliances
- sell household goods
- sell insurance
- sell lubricant cooling products for vehicles
- sell office equipment
- sell optical products
- sell orthopedic goods
- sell pet accessories
- sell post office products
- sell power tools
- sell processed timber in a commercial environment
- sell products
- sell second-hand merchandise
- sell service contracts for electrical household appliances
- sell snacks
- sell software maintenance contracts
- sell software personal training
- sell software products
- sell souvenirs
- sell telecommunication products
- sell textiles fabrics
- sell tickets
- sell tourist packages
- sell toys and games
- sell train tickets
- sell tyres
- sell vehicle parts
- sell vehicles
- sell veterinary materials
- sell weapons
- sell weight loss products
- set sales promotions
- take drive-through orders
- take food and beverage orders from customers
- take orders for special publications
- think proactively to secure sales
- upsell products
- utilise cross-selling
- work independently in sales
S1.6.2 - promoting products, services, or programs
S1.6.3 - purchasing goods or services
S1.7 - obtaining information verbally
S1.8 - working with others
S1.9 - solving problems
S1.11 - designing systems and products
S1.12 - creating artistic, visual or instructive materials
S1.13 - writing and composing
S1.14 - performing and entertaining
S1.15 - using more than one language
S2 - information skills
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

sell services

skills

communication, collaboration and creativity

promoting, selling and purchasing

selling products or services

sell services

Description

Description

Encourage sales by identifying the customer’s buying needs and by promoting benefits and features of the organisation’s services. Respond to and resolve customer objections and agree to mutually beneficial terms and conditions.

Alternative Labels

accept payment for services

collect money in exchange for services

selling services

sell services

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Essential for

Optional for

Optional Knowledge

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.2 (Last update 22/02/2024)