Hierarchy view
customer service
Description
Description
Processes and principles related to the customer, client, service user and to personal services; these may include procedures to evaluate customer's or service user's satisfaction.
Alternative Labels
customer care
customer satisfaction
customer service
customer services
customer servicing
customer support
customer well being
Skill type
knowledge
Skill reusability level
sector specific skills and competences
Relationships
Broader concepts
Essential for
student financial support coordinator
housing support worker
travel and tourism vocational teacher
hospitality vocational teacher
property assistant
membership administrator
receptionist
garage manager
residential home adult care worker
foreign exchange cashier
post office counter clerk
residential home young people care worker
social services manager
foster care support worker
child welfare worker
disability support worker
social care worker
financial markets back office administrator
family support worker
bed and breakfast operator
child day care worker
financial planner
chemical application specialist
elderly home manager
beauty salon manager
residential home older adult care worker
chiropractic assistant
lottery manager
after-sales service technician
business and marketing vocational teacher
customer service representative
beauty vocational teacher
adult community care worker
customer contact centre information clerk
residential care home worker
call centre manager
consumer rights advisor
temperature screener
real estate agent
membership manager
betting manager
rescue centre manager
cashier
youth centre manager
service manager
spa manager
residential childcare worker
education administrator
public housing manager
front line medical receptionist
relationship banking manager
tanning consultant
care at home worker
bank teller
hairdressing vocational teacher
sales account manager
child day care centre manager
investment clerk
laundry and dry cleaning manager
mental health support worker
Optional for
vessel steering instructor
auxiliary nursing and midwifery vocational teacher
vocational teacher
occupational driving instructor
food service vocational teacher
contact centre supervisor
truck driving instructor
international student exchange coordinator
loan officer
design and applied arts vocational teacher
bank account manager
driving instructor
client relations manager
window cleaner
bus driving instructor
marketing consultant
sales processor
car driving instructor
public speaking coach
occupational railway instructor
swimming facility attendant
green coffee buyer
insurance broker
commercial director
motorcycle instructor
admissions coordinator
business administration vocational teacher
network marketer
waiting list coordinator
academic support officer
ground steward/ground stewardess
quality services manager
emergency medical dispatcher
medical records clerk
financial manager
mutual fund broker
maritime instructor
doctors' surgery assistant
corporate trainer
market research analyst
transport technology vocational teacher
medical records manager
sales support assistant
call centre quality auditor
legislative drafter
maintain customer service
provide high quality customer service
teach customer service techniques
sell services
analyse customer service surveys
satisfy customers
meet picking standards
communicate with customer service department
measure customer feedback
manage customer service
determine charges for customer services
provide fitness customer service
Concept URI
Status
released