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European Skills, Competences, Qualifications and Occupations (ESCO)

Skills & competences

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Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S2.0 - information skills
S2.1 - conducting studies, investigations and examinations
S2.1.0 - conducting studies, investigations and examinations
- contribute to the advancements in specialised nursing care
- demonstrate disciplinary expertise
- examine advertisement layout
- examine conservation issues
- examine dental models and impressions
- examine engineering principles
- examine gems
- examine green coffee beans
- examine lumber
- examine merchandise
- examine production samples
- examine prospective blast area
- find written press' issues
- identify archaeological finds
- identify characteristics of music
- identify customer requirements
- identify drying defects in wood
- identify terrorism threats
- inspect waste disposal facilities
- interpret pedigree charts
- manage tests
- observe new developments in foreign countries
- reconstruct modified documents
- search for a suitable filming location
- study the relationship between buildings, people and the environment
- verify engraving accuracy
S2.1.1 - conducting academic or market research
S2.1.2 - diagnosing health conditions
S2.1.3 - interpreting technical documentation and diagrams
S2.1.4 - carrying out forensic and police investigations
S2.2 - documenting and recording information
S2.3 - managing information
S2.4 - processing information
S2.5 - measuring physical properties
S2.6 - calculating and estimating
S2.7 - analysing and evaluating information and data
S2.8 - monitoring, inspecting and testing
S2.9 - monitoring developments in area of expertise
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

This concept is obsolete

execute ICT user research activities

transversal skills and competences

social and communication skills and competences

supporting others

instruct others

support ICT system users

obtaining information verbally

engaging with others to identify needs

accessing and analysing digital data

accessing and analysing digital data

digital data processing

analysing and evaluating information and data

evaluate data, information and digital content

management skills

supervising people

monitoring and evaluating the performance of individuals

analyse data about clients

perform customers’ needs analysis

working with computers

using digital tools for collaboration, content creation and problem solving

using digital tools for collaboration and productivity

problem-solving with digital tools

communication, collaboration and creativity

solving problems

developing solutions

identify technological needs

analysing and evaluating information and data

analysing business operations

identify ICT user needs

execute ICT user research activities

skills

information skills

conducting studies, investigations and examinations

conducting studies, investigations and examinations

execute ICT user research activities

Concept overview

Description

Perform research tasks such as recruitment of participants, scheduling of tasks, collecting of empirical data, data analysis and production of materials in order to assess the interaction of users with an ICT system, program or application.

Alternative Labels

carry out ICT user research

Skill type

skill

Skill reusability level

sector specific skills and competences

Relationships

Broader concepts

Essential for

Optional for

Optional Knowledge

Concept status

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DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders.

CONTACT ESCO
Current version: ESCO v1.2.1 (Last update 10/12/2025)