Hierarchy view
interpret customer non-verbal communication
Description
Description
Interpret the non-verbal communication signals of customers, e.g. to assess personality traits or current mood. Use observations to tailor services to the client.
Alternative Labels
comprehend non-verbal forms of communication
interpret customer body language
interpret customer non-verbal communication
interpret non-verbal communication
interpret non-verbal communication used by customers
intuit customer body language
intuit customer non-verbal communication
observe and understand non-verbal communication
observe and understand non-verbal methods of communication
perceive non-verbal communication
perceive non-verbal forms of communication
Skill type
skill
Skill reusability level
sector specific skills and competences
Relationships
Broader concepts
Essential for
Optional for
Concept URI
Status
released
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