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European Skills, Competences, Qualifications and Occupations

Skills & competences

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Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S5.0 - working with computers
S5.1 - programming computer systems
S5.2 - setting up and protecting computer systems
S5.5 - accessing and analysing digital data
S5.5.0 - accessing and analysing digital data
- adjust projector
- analyse network configuration and performance
- digital data processing
- handle geospatial technologies
- have computer literacy
- manage closed-circuit television system
- operate signal generator
- use global distribution system
- use ICT systems
- use IT tools
- use sales forecasting softwares
S5.5.1 - browsing, searching and filtering digital data
S5.5.2 - managing, gathering and storing digital data
S5.6 - using digital tools for collaboration, content creation and problem solving
S5.7 - using digital tools to control machinery
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

This concept is obsolete

use computer telephony integration

skills

working with computers

accessing and analysing digital data

accessing and analysing digital data

use computer telephony integration

Concept overview

Description

Utilise technology that allows interaction between telephone and computer in order to enable call services directly within a desktop environment.

Alternative Labels

computer telephony

computer telephony integration

computer–telephone integration

CTI

perform computer telephony integration

Skill type

skill

Skill reusability level

sector specific skills and competences

Relationships

Broader concepts

Essential for

Optional for

Optional Knowledge

Concept status

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DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)