assist customers

Hierarchy view

K - knowledge

L - language skills and knowledge

S - skills

T - transversal skills and competences

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assist customers

transversal skills and competences

social and communication skills and competences

supporting others

advise others

assist customers

Description

Provide support and advice to customers in making purchasing decisions by finding out their needs, selecting suitable service and products for them and politely answering questions about products and services.

Alternative Labels

customers assistance

assist customers

assisting customers

assist a customer

aid customers

facilitate customers

support customers

help customers

Skill type

skill

Skill reusability level

sector specific skills and competences

Relationships

Broader concepts

advise others

Narrower skills

assist customers with self-service ticketing machines assist customers in trying out sporting goods

Essential for

rental service representative in agricultural machinery and equipment rental service representative in air transport equipment rental service representative promotions demonstrator personal shopper rental service representative in construction and civil engineering machinery rental service representative in personal and household goods club host/club hostess ICT help desk agent gambling manager head chef post office counter clerk door to door seller bookmaker rental service representative in recreational and sports goods restaurant host/restaurant hostess rental service representative in video tapes and disks personal stylist laundromat attendant betting manager hawker rental service representative in water transport equipment sommelier head sommelier cocktail bartender street food vendor rental service representative in other machinery, equipment and tangible goods rental service representative in office machinery and equipment waiter/waitress market vendor rental service representative in cars and light motor vehicles equine dental technician rental service representative in trucks car leasing agent

Optional for

specialised seller gunsmith chef telecommunications technician desktop publisher animal shelter worker bicycle mechanic animal groomer pastry chef sports equipment repair technician head pastry chef consumer electronics repair technician recreational facilities manager ground steward/ground stewardess ticket issuing clerk power tool repair technician mobile phone repair technician mobile devices technician customer contact centre information clerk

Concept URI

Concept Uri

http://data.europa.eu/esco/skill/61970f8b-099c-4e7e-82e0-9ccdced0baf3

Status

released

Skills & Compenteces

assist customers

Description

Relationships

Concept URI