Skip to main content
European Commission logo

Skills & competences

There is a temporary issue on this page. Please, try later. We apologise for this inconvenience.

Show filters

Hide filters

Filters

Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S3.0 - assisting and caring
S3.1 - counselling
S3.2 - providing health care or medical treatments
S3.3 - protecting and enforcing
S3.4 - providing information and support to the public and clients
S3.4.0 - providing information and support to the public and clients
S3.4.1 - providing information to the public and clients
- aid archive users with their enquiries
- answer incoming calls
- answer patients' questions
- answer questions about the train transport service
- carry out bibliographic work
- describe electric drive system
- distribute programmes at the venue
- explain features in accommodation venue
- handle warranty for digital equipment
- help clarify how various components work together
- notify customers on special offers
- process customer requests based on the REACh Regulation 1907 2006
- provide amusement park information
- provide information related to antique items
- quote prices
- respond to enquiries
- respond to requests for logistics services from all over the world
- update message displays
S3.4.2 - accompanying and welcoming people
S3.4.4 - providing general assistance to people
S3.5 - preparing and serving food and drinks
S3.6 - providing general personal care
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

inform customers of activity changes

skills

assisting and caring

providing information and support to the public and clients

providing information to the public and clients

inform customers of activity changes

Description

Description

Brief customers about changes, delays or cancellations of planned activities.

Alternative Labels

communicate flight schedule deviations

inform customers of activity changes

inform customers of activity changes and cancellations

inform customers of changes in activities

inform customers with changes in activity

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Essential for

Optional for

Optional Knowledge

Concept URI

Share this page:

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)