collect customer feedback on applications

Gather a response and analyse data from customers to identify requests or problems in order to improve applications and overall customer satisfaction.

Alternative Labels

analyse business objectives and customer interests

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

gathering information from physical or electronic sources measure customer feedback accept criticism and guidance

Essential for

ICT network engineer ICT business development manager database developer ICT application configurator software architect enterprise architect system configurator web developer mobile application developer ICT system developer

Optional for

ICT capacity planner embedded system designer ICT application developer application engineer industrial mobile devices software developer embedded systems software developer software developer

Concept URI

Concept Uri

http://data.europa.eu/esco/skill/71746a0b-e58d-4dc4-ad03-bd84082eae21

Status

released

Skills & competences