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European Skills, Competences, Qualifications and Occupations (ESCO)
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This concept is obsolete

providing information to the public and clients

Concept overview

Description

Answering questions, making recommendations, and providing information or support in response to requests from clients, customers, guests or members of the public.

Scope note

Examples: - inform customers of activity changes - respond to enquiries Excludes: - presentation of information to groups

Concept status

Status

obsolete