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European Skills, Competences, Qualifications and Occupations (ESCO)

Skills & competences

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Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S4 - management skills
S4.0 - management skills
S4.1 - developing objectives and strategies
S4.2 - organising, planning and scheduling work and activities
S4.3 - allocating and controlling resources
S4.4 - performing administrative activities
S4.5 - leading and motivating
S4.6 - building and developing teams
S4.7 - recruiting and hiring
S4.8 - supervising people
S4.8.0 - supervising people
S4.8.1 - supervising a team or group
- balance participants' personal needs with group needs
- coordinate activities across hospitality rooms division
- coordinate technical teams in artistic productions
- direct an artistic team
- discharge employees
- ensure compliance with policies
- lead a team
- lead a team in fishery services
- lead a team in forestry services
- lead a team in water management
- lead claim examiners
- lead the dental team
- manage a multidisciplinary team involved in patient care
- manage a social work unit
- manage a team
- manage account department
- manage agritourism activities
- manage art facilities staff
- manage athletes
- manage athletes touring abroad
- manage cleaning activities
- manage creative department
- manage drilling team
- manage geotechnical staff
- manage grape harvest
- manage members
- manage musical staff
- manage occupational therapy students
- manage online volunteers
- manage restaurant service
- manage sales teams
- manage staff
- manage sub-contract labour
- manage teamwork
- manage the security team
- manage volunteers
- manage zoo staff
- monitor daily work
- organise supporters
- oversee development of software
- oversee harvest process
- select tactics for a football match
- supervise art gallery staff
- supervise audiology team
- supervise betting shop staff
- supervise camera crew
- supervise casino staff
- supervise chiropractic students
- supervise costume workers
- supervise crew
- supervise dental staff
- supervise dental technician staff
- supervise doctoral students
- supervise educational staff
- supervise employees in food production plants
- supervise employees on operating fuel pumps
- supervise event staff
- supervise forestry workers
- supervise fruit production teams
- supervise horticultural crews
- supervise laboratory operations
- supervise lighting crew
- supervise maintenance activities in airports
- supervise medical office support workers
- supervise medical residents
- supervise movement of crew
- supervise music groups
- supervise nursing staff
- supervise performers' fights
- supervise pharmaceutical staff
- supervise physiotherapist assistants
- supervise physiotherapy students
- supervise speech and language team
- supervise staff
- supervise students in social services
- supervise the work of cleaning staff
- supervise video and motion picture editing team
- supervise well operations
- work in an organised manner
S4.8.2 - assigning work to others
S4.8.3 - monitoring and evaluating the performance of individuals
S4.9 - making decisions
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

This concept is obsolete

lead a team in hospitality service

transversal skills and competences

social and communication skills and competences

leading others

lead others

lead a team

lead a team in hospitality service

skills

management skills

supervising people

supervising a team or group

lead a team in hospitality service

Concept overview

Description

Guide and direct a team towards a common goal such as the contentment of the customers and a good customer service and interaction.

Alternative Labels

direct a group of people working in the hospitality field

guide team players in the hospitality field

lead a hospitality service team

lead a service team in hospitality

Skill type

skill

Skill reusability level

occupation specific skills and competences

Relationships

Broader concepts

Optional for

Concept status

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DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)