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Skills & competences

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K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S4 - management skills
S4.0 - management skills
S4.1 - developing objectives and strategies
S4.2 - organising, planning and scheduling work and activities
S4.3 - allocating and controlling resources
S4.4 - performing administrative activities
S4.4.0 - performing administrative activities
S4.4.2 - executing financial transactions
S4.4.3 - performing general clerical and administrative tasks
- administer oaths
- allocate badges
- arrange bookings
- arrange student accommodation
- brief court officials
- call witnesses
- carry out nurse-led discharge
- collect mail
- complete membership administration
- complete patient journey records
- deliver correspondence
- disseminate messages to people
- ensure proper appointment administration
- execute administration
- handle mail
- handle paperwork
- identify patients' medical records
- maintain professional administration
- maintain reception area
- maintain the veterinary reception area
- maintain vehicle delivery documentation
- manage administrative systems
- manage educational institution's administration
- manage front operations
- manage personnel agenda
- manage student admissions
- organise facilities for office personnel
- perform clerical duties
- perform office routine activities
- prepare correspondence for customers
- prevent paper jams
- provide documentation
- provide objective assessments of calls
- receive veterinary clients and their animals for appointments
- record license plates of violators
- redirect callers
- register mail
- reserve merchandise for customers
- send summons
- set up office equipment
- unbind books
- use doctor blade
- use free typing techniques
- use office systems
S4.5 - leading and motivating
S4.6 - building and developing teams
S4.7 - recruiting and hiring
S4.8 - supervising people
S4.9 - making decisions
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

organise business documents

skills

working with computers

accessing and analysing digital data

managing, gathering and storing digital data

manage digital documents

organise business documents

Description

Description

Put together documents coming from the photocopier, the mail, or the daily operations of businesses.

Alternative Labels

collate business documents

collect and sort business documents

organising business documents

organize business documents

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Essential for

Optional for

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.2 (Last update 22/02/2024)