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Skills & competences

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Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
T - transversal skills and competences
T1 - core skills and competences
T2 - thinking skills and competences
T3 - self-management skills and competences
T4 - social and communication skills and competences
T4.1 - communicating
T4.2 - supporting others
- advise others
- act as a resource person in dance
- advice on security risk management
- advise customers on audiovisual equipment installation
- advise on maintenance of parquet floors
- advise aircraft in hazardous conditions
- advise architects
- advise client on technical possibilities
- advise clients on interior design options
- advise clients on moving services
- advise customers on appropriate pet care
- advise customers on audiology products
- advise customers on audiovisual equipment
- advise customers on body adornment
- advise customers on books selection
- advise customers on bread
- advise customers on building materials
- advise customers on clocks
- advise customers on clothing accessories
- advise customers on delicatessen selection
- advise customers on electronic cigarettes
- advise customers on eyewear maintenance
- advise customers on financing options for vehicles
- advise customers on food and drinks pairing
- advise customers on hearing aids
- advise customers on jewellery and watches
- advise customers on leather footwear maintenance
- advise customers on maintaining optical products
- advise customers on motor vehicles
- advise customers on new equipment
- advise customers on optical instruments maintenance
- advise customers on power requirements of products
- advise customers on preparation of fruits and vegetables
- advise customers on preparation of meat products
- advise customers on purchasing furniture appliances
- advise customers on seafood choices
- advise customers on sewing patterns
- advise customers on the preparation of beverages
- advise customers on type of computer equipment
- advise customers on types of flowers
- advise customers on usage of cosmetics
- advise customers on usage of vehicles
- advise customers on using confectionary products
- advise customers on wood products
- advise food industry
- advise guests on menus for special events
- advise horse owners on farriery requirements
- advise legislators
- advise on acquisitions
- advise on animal purchase
- advise on animal welfare
- advise on archaeological sites
- advise on art handling
- advise on bank account
- advise on bankruptcy proceedings
- advise on betting
- advise on bridge inspection
- advise on bridge replacement
- advise on building matters
- advise on care products for pets
- advise on childbirth
- advise on clay products handling
- advise on clothing style
- advise on communication strategies
- advise on conflict management
- advise on construction materials
- advise on consumer rights
- advise on contact lense maintenance
- advise on credit rating
- advise on cultural exhibitions
- advise on customs regulations
- advise on dating
- advise on economic development
- advise on efficiency improvements
- advise on electrical household appliances' installation
- advise on environmental remediation
- advise on environmental risk management systems
- advise on equipment maintenance
- advise on family planning
- advise on financial matters
- advise on foreign affairs policies
- advise on fragrances
- advise on funeral services
- advise on furniture style
- advise on geology for mineral extraction
- advise on haberdashery products
- advise on hair style
- advise on hazards of heating systems
- advise on healthcare users' informed consent
- advise on heating systems energy efficiency
- advise on historical context
- advise on housing
- advise on insurance policies
- advise on investment
- advise on irrigation projects
- advise on learning methods
- advise on legal decisions
- advise on legislative acts
- advise on lesson plans
- advise on livestock disease control
- advise on livestock productivity
- advise on loans of art work for exhibitions
- advise on machinery malfunctions
- advise on manufacturing problems
- advise on maritime regulations
- advise on market strategies
- advise on medical device features
- advise on medical products
- advise on medical records
- advise on mental health
- advise on merchandise features
- advise on mine development
- advise on mine equipment
- advise on mine production
- advise on mining environmental issues
- advise on music pedagogy
- advise on nature conservation
- advise on online dating
- advise on organisational culture
- advise on participation in financial markets
- advise on patents
- advise on personnel management
- advise on pest infestation prevention
- advise on plant fertilizer
- advise on poisoning incidents
- advise on pollution prevention
- advise on pregnancies at risk
- advise on pregnancy
- advise on prenatal genetic diseases
- advise on property value
- advise on provision of social services
- advise on public finance
- advise on public image
- advise on public relations
- advise on railway infrastructure repairs
- advise on rehabilitation exercises
- advise on safety improvements
- advise on safety measures
- advise on security staff selection
- advise on social enterprise
- advise on sporting equipment
- advise on strategies for special needs students
- advise on strengthening security
- advise on tax planning
- advise on teaching methods
- advise on timber harvest
- advise on timber-based products
- advise on training courses
- advise on tree issues
- advise on trial strategies
- advise on use of land
- advise on utility consumption
- advise on vehicle characteristics
- advise on waste management procedures
- advise on weather-related issues
- advise on wine quality improvement
- advise patients on infectious diseases when travelling
- advise patients on vision improvement conditions
- advise politicians on electoral procedures
- advise sportspersons on diet
- advise superiors on military operations
- advise supervisors
- advocate for consumer matters in production plants
- assist clients with personal development
- assist customers
- assist customers in selecting music and video recordings
- assist customers in trying out sporting goods
- assist customers with self-service ticketing machines
- assist families in crisis situations
- assist healthcare users achieve autonomy
- coach clients
- consult with producer
- counsel clients
- counsel on communication disorders
- counsel on end-of-life care
- counsel patient on family concerns
- counsel patients on fertility treatments
- counsel students
- direct movement experiences
- educate employees on occupational hazards
- educate on preventing injuries
- educate on the prevention of illness
- encourage teambuilding
- ensure proper appointment administration
- give advice on personal matters
- give constructive feedback
- guide ships into docks
- influence policy makers on social service issues
- inform clients of healthy lifestyle benefits
- inform customers about body modifications
- inform customers environmental protection
- inform on the risks of substance and alcohol abuse
- inform on water supply
- make price recommendations
- make recommendation on nutrition to public policy makers
- manage production enterprise
- match food with wine
- offer advice on diet-related concerns
- offer cosmetic beauty advice
- organise study information sessions
- participate in technical aspects of the production
- perform dating coaching
- present drinks menu
- present menus
- prioritise requests
- promote cancer preventive information
- promote foot health
- promote healthy lifestyle
- promote service users' rights
- protect vulnerable social service users
- provide advice on breaches of regulation
- provide advice on furniture maintenance
- provide advice on pet training
- provide advice on pilot licence application procedures
- provide advice on trademarks
- provide advice to clients in terms of export restrictions
- provide advice to clients in terms of import restrictions
- provide advice to emergency callers
- provide advice to farmers
- provide advice to hatcheries
- provide assistance with job search
- provide assistive technology
- provide career counselling
- provide clinical psychological counselling
- provide conservation advice
- provide counselling on abortion
- provide customer guidance on product selection
- provide emergency advice
- provide feedback on patient's communication style
- provide footwear advice to patients
- provide health counselling
- provide health psychological advice
- provide health psychological analysis
- provide health psychological treatment advice
- provide ICT consulting advice
- provide immigration advice
- provide information on education financing
- provide information on facility's services
- provide information on geothermal heat pumps
- provide information on school services
- provide information on solar panels
- provide information on study programmes
- provide information on the effects of childbirth on sexuality
- provide legal advice on investments
- provide legal information on medical devices
- provide medication information
- provide nursing advice on healthcare
- provide pharmaceutical advice
- provide pre-treatment information
- provide project information on exhibitions
- provide railway technical advice
- provide safeguarding to individuals
- provide social counselling
- provide specialist pharmaceutical advice
- provide support to authors
- provide support to social services users
- provide support to veterinary clients
- recommend books to customers
- recommend clothing according to customer's measurements
- recommend cosmetics to customers
- recommend footwear products to customers
- recommend newspapers to customers
- recommend orthopedic goods to customers depending on their condition
- recommend personalised optical products to customers
- recommend pet food selection
- recommend telecommunication equipment to customers
- recommend wines
- refer service users to community resources
- suggest revision of manuscripts
- support migrants to integrate in the receiving country
- treat tooth decay
- ensure customer orientation
- instruct others
- show empathy
T4.3 - collaborating in teams and networks
T4.4 - leading others
T4.5 - following ethical code of conduct
T5 - physical and manual skills and competences
T6 - life skills and competences

assist visitors

transversal skills and competences

social and communication skills and competences

supporting others

advise others

assist visitors

Description

Description

Aid visitors by responding to their questions, giving satisfactory explanations, suggestions and recommendations.

Alternative Labels

assisting visitors

assist visitors

provide customer assistance

reply to visitors' queries

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Narrower skills

Essential for

Optional for

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.1 (Last update 26/09/2022)