Skip to main content
European Commission logo

Skills & competences

There is a temporary issue on this page. Please, try later. We apologise for this inconvenience.

Show filters

Hide filters

Filters

Hierarchy view

K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S2.0 - information skills
S2.1 - conducting studies, investigations and examinations
S2.2 - documenting and recording information
S2.3 - managing information
S2.4 - processing information
S2.4.0 - processing information
S2.4.1 - gathering information from physical or electronic sources
- analyse large-scale data in healthcare
- collect biological data
- collect client fitness information
- collect customer data
- collect cyber defence data
- collect data using GPS
- collect financial data
- collect geological data
- collect growth rate information
- collect healthcare user data under supervision
- collect healthcare user's general data
- collect ICT data
- collect mapping data
- collect property financial information
- collect real-time geolocation information
- collect statistics on medical records
- collect tourist information
- compile content
- compile data for navigation publications
- compile GIS-data
- consult information sources
- consult shipping rates
- enrich the key idea
- evaluate social work program's impact
- follow the news
- gather data
- gather data for forensic purposes
- gather experimental data
- gather feedback from employees
- gather information on theme of the show
- gather information to substitute parts
- gather reference materials
- gather reference materials for artwork
- gather technical information
- handle data samples
- handle touristic quantitative data
- log transmitter readings
- manage information sources
- manage mine site data
- manage nutrients
- obtain financial information
- obtain healthcare user's medical status information
- obtain information on various nautical subjects
- preserve documentation about creative process
- read broadcast programming
- read people
- read zoo reports
- record customers' personal data
- search historical sources in archives
- synthesise information
- synthesise research publications
- tabulate survey results
- track shipments
- undertake employee screening
- use dictionaries
- use personality tests
S2.4.2 - entering and transforming information
S2.5 - measuring physical properties
S2.6 - calculating and estimating
S2.7 - analysing and evaluating information and data
S2.8 - monitoring, inspecting and testing
S2.9 - monitoring developments in area of expertise
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

collect customer feedback on applications

transversal skills and competences

thinking skills and competences

processing information, ideas and concepts

think critically

collect customer feedback on applications

skills

information skills

analysing and evaluating information and data

analysing business operations

measure customer feedback

collect customer feedback on applications

Description

Description

Gather a response and analyse data from customers to identify requests or problems in order to improve applications and overall customer satisfaction.

Alternative Labels

analyse business objectives and customer interests

collect customer feedback on applications

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Essential for

Optional for

Concept URI

Share this page:

ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.2 (Last update 22/02/2024)