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35 - Information and communications technicians
351 - Information and communications technology operations and user support technicians
3511 - Information and communications technology operations technicians
3512 - Information and communications technology user support technicians
3512.1 - gníomhaire deisce cabhrach TFC
3512.3 - teicneoir slándála TFC
3512.4 - teicneoir TFC
3513 - Computer network and systems technicians
3514 - Web technicians
352 - Telecommunications and broadcasting technicians
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bainisteoir deisce cabhrach TFC

Technicians and associate professionals

Information and communications technicians

Information and communications technology operations and user support technicians

Information and communications technology user support technicians

bainisteoir deisce cabhrach TFC

Description

Code

3512.2

Description

Cabhraíonn bainisteoir deisce cabhrach TFC le faireachán a dhéanamh ar sheachadadh na seirbhísí tacaíochta teicniúla do chliaint de réir na spriocdhátaí réamhshainithe. Déanann siad na gníomhaíochtaí tacaíochta úsáideora a phleanáil agus a eagrú agus déanann siad fadhbanna agus saincheisteanna TFC a réiteach. Cabhraíonn bainisteoirí deisce cabhrach TFC le foireann na deisce cabhrach chun a áirithiú go bhfaigheann na custaiméirí an t-aiseolas agus an tacaíocht iomchuí. Glacann siad páirt freisin i dtreoirlínte seirbhísí don chustaiméir a fhorbairt agus ag treisiú na foirne.

Lipéad malartach

bainisteoir deisce cabhrach ICT

Gné rialála

Ceadaigh an Bunachar Gairmeacha Rialáilte atá ag an gCoimisiún le fáil amach an rialáiltear an ghairm seo i mBallstáit an Aontais Eorpaigh, i dtíortha LEE nó san Eilvéis agus, más rud é go rialáiltear í sna tíortha sin, an chaoi ina ndéantar an rialáil. Bunachar Gairmeacha Rialáilte:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_ga

Skills & Competences

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Tionscnamh de chuid na straitéise Eoraip 2020 is ea ESCO.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.1.0 (Last update 27/01/2022)