Sales workers sell and demonstrate goods in wholesale or retail shops, at stalls and markets, door-to-door, via telephone or customer contact centres. They may record and accept payment for goods and services purchased, and may operate small retail outlets. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.
Tasks performed by workers in this sub-major group usually include: selling goods in wholesale or retail establishments, at street or market stalls, door-to-door, via telephone or customer contact centres; demonstrating and displaying goods to potential customers; selling and serving food for immediate consumption at counters and in the street; buying or contracting a regular supply of products to be sold; stacking and displaying goods for sale and wrapping or packing goods sold; determining product mix, stock and price levels for goods to be sold; operating cash registers, optical price scanners, computers or other equipment to record and accept payment for the purchase of goods and services. Supervision of other workers may be required in some occupations classified here.
Occupations in this sub-major group are classified into the following minor groups:
521 Street and Market Salespersons
522 Shop Salespersons
523 Cashiers and Ticket Clerks
524 Other Sales Workers
Shop managers and sales managers are classified in Major Group 1: Managers. Technical, medical and information and communications technology sales professionals are classified in Major Group 2: Professionals. Commercial sales and insurance representatives, finance and trade brokers, are classified in Major Group 3: Technicians and Associate Professionals. Street vendors (excluding food) are classified in Major Group 9: Elementary Occupations.
Narrower ISCO groups