Skills & competences

Description

Secretaries (general) use typewriters, personal computers or other word processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.
Tasks include -
(a) checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment;
(b) using various computer software packages including spreadsheets to provide administrative support;
(c) dealing with incoming or outgoing mail;
(d) scanning, recording and distributing mail, correspondence and other documents;
(e) screening requests for meetings or appointments and helping to organize meetings;
(f) screening and recording staff members’ leave and other entitlements;
(g) organizing and supervising filing systems;
(h) dealing with routine correspondence on their own initiative.
Examples of the occupations classified here:
- Secretary
- Typing secretary
- Word processing secretary
Some related occupations classified elsewhere:
- Administrative secretary - 3343
- Executive assistant - 3343
- Legal secretary - 3342
- Medical secretary - 3344