Skills & competences

Description

Debt collectors and related workers collect payments on overdue accounts and bad cheques and collect charity payments.
Tasks include -
(a) tracing and locating debtors;
(b) telephoning, visiting or writing to customers to collect money or arrange for later payments;
(c) preparing reports including amounts collected, and maintaining records and files related to collection work;
(d) recommending legal action or discontinuation of service when payment cannot be otherwise obtained;
(e) asking for and collecting charity payments.
Examples of the occupations classified here:
- Bill and account collector
- Charity collector
- Debt collector