Skills & competences

Description

Waiters serve food and beverages at tables in dining and drinking places, clubs, institutions and canteens, on board ships and on passenger trains.
Tasks include -
(a) setting tables with clean linen, cutlery, crockery and glassware;
(b) greeting customers and presenting them with menus and beverage lists;
(c) advising on food and beverage choices;
(d) taking orders for food and drinks and passing orders to kitchen or bar staff;
(e) serving food and beverages to clients at tables;
(f) clearing tables and returning dishes and cutlery to the kitchen;
(g) presenting bills, accepting payment and operating point-of-sales machines and cash registers.
Examples of the occupations classified here:
- Sommelier
- Waiter
Some related occupations classified elsewhere:
- Café manager - 1412
- Restaurant manager - 1412
- Bartender - 5132
Notes
Operators of small cafés, restaurants and bars for whom the management and supervision of staff is not a significant component of the work are classified in Unit Groups 5120: Cooks, 5131: Waiters or 5132: Bartenders, depending on the main tasks performed.