Skills & competences

Description

Bartenders prepare, mix and serve alcoholic and non-alcoholic drinks directly to customers over a bar or counter, or through waiters.
Tasks include -
(a) taking beverage orders from serving staff or directly from patrons;
(b) preparing and serving alcoholic and non-alcoholic drinks at a bar;
(c) washing used glassware, cleaning and maintaining bar service areas, tea- and coffee-making areas and equipment such as espresso machines;
(d) collecting payment for sales, operating cash registers and balancing cash receipts;
(e) tapping kegs and attaching supply lines;
(f) assisting in keeping the bar properly stocked and arranging bottles and glasses;
(g) checking identification of customers to verify age requirements for purchase of alcohol;
(h) taking steps to limit problems related to excessive drinking, such as persuading customers to stop drinking, declining further service or ordering transportation;
(i) mixing ingredients to prepare cocktails and other drinks;
(j) serving snacks or other food items to customers at the bar.
Examples of the occupations classified here:
- Bartender
Some related occupations classified elsewhere:
- Café manager - 1412
- Restaurant manager - 1412
- Waiter - 5131
Notes
Operators of small cafés, restaurants and bars for whom the management and supervision of staff is not a significant component of the work are classified in Unit Groups 5120: Cooks, 5131: Waiters or 5132: Bartenders, depending on the main tasks performed.