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Skills & competences

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K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S4 - management skills
S5 - working with computers
S6 - handling and moving
S6.0 - handling and moving
S6.1 - sorting and packaging goods and materials
S6.2 - moving and lifting
S6.2.0 - moving and lifting
S6.2.1 - loading and unloading goods and, materials
- accommodate cargo in freight transport vehicle
- adjust weight of cargo to capacity of freight transport vehicles
- apply techniques for stacking goods into containers
- assist in the movement of heavy loads
- carry objects
- carry out fish transportation
- check shipments
- conduct aviation fuel servicing operations
- deliver fertiliser
- determine cargo loading sequence
- handle cargo
- handle delivery of furniture goods
- limit load to prevent damage
- load bulk trucks
- load cargo
- load cargo onto ships
- load electronic circuits onto wafers
- load equipment
- load film
- load heavy items on pallets
- load materials into furnace
- load picked fruits and vegetables
- load products for dispatch
- manage cargo handling
- manage fuelling system
- manage logs segregation and stacking
- manage transport of goods from warehouse facilities
- manoeuvere and load small vessel
- monitor flour unloading equipment
- monitor goods movement
- monitor shelves loading
- monitor the discharge of cargo
- move levers
- move treated wood
- pallets loading
- perform bunkering
- perform fuel reconciliation
- perform granulation equipment transfer
- perform loading and unloading operations
- perform warehousing operations
- prepare meat products for shipping
- prepare resources for loading activities
- receive goods
- rig loads
- scoop capsules
- scoop medicinal preparations
- secure cargo in stowage
- secure cargo on ships
- stow cargo
- transfer bricks
- transfer kiln-baked products
- transport office equipment
- transport physical resources within the work area
- unload cargo
- unload equipment
- unload supplies
S6.2.2 - moving or lifting materials, equipment, or supplies
S6.2.3 - storing goods and materials
S6.2.4 - positioning materials, tools or equipment
S6.3 - transforming and blending materials
S6.4 - tending plants and crops
S6.5 - assembling and fabricating products
S6.6 - making moulds, casts, models and patterns
S6.7 - using hand tools
S6.9 - handling animals
S6.11 - cleaning
S6.12 - washing and maintaining textiles and clothing
S6.13 - handling and disposing of waste and hazardous materials
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

handle customer requests related to cargo

skills

handling and moving

moving and lifting

loading and unloading goods and, materials

unload cargo

handle customer requests related to cargo

handle customer requests related to cargo

Description

Description

Handle requests of port users and customers in the field of containers, shipping arrangements or cargo.

Alternative Labels

address customer requests in relation to shipments

address requests made by customers in relation to cargo

deal with customer requests related to cargo

deal with customer requests related to freight

deal with requests of customers related to cargo

handle customer requests related to freight

handle requests of customers related to cargo

handle requests of customers related to freight

respond to customer cargo requests

respond to customer freight requests

respond to customer requests in relation to cargo

Skill type

skill

Skill reusability level

occupation specific skills and competences

Relationships

Broader concepts

Essential for

Optional Knowledge

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)