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Mobility services managers are responsible for the strategic development and implementation of programs that promote sustainable and interconnected mobility options, reduce mobility costs and meet the transportation needs of customers, employees and the community as a whole such as bike sharing, e-scooter sharing, carsharing and ride hailing and parking management. They establish and manage partnerships with sustainable transport providers and ICT companies and develop business models in order to influence the demand of the market and promote the concept of mobility as a service in urban areas.

Scope note

Does not include Transport planners.

Alternative Labels

mobility manager

smart city planner

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

analyse transport business networks analyse transportation costs build business relationships design customer experiences develop business plans develop innovative mobility solutions develop mobility programmes develop urban transport studies ensure client orientation maintain relationship with suppliers manage quantitative data manage relationships with stakeholders manage vehicle fleet match vehicles with routes prepare visual data reduce business mobility costs study traffic flow

Essential Knowledge

carpooling services carsharing environmental policy mobility as a service parking regulations project management smart city features traffic engineering

Optional Skills and Competences

analyse customer service surveys analyse travel alternatives develop strategies for accessibility implement route planning in smart mobility services maintain privacy of service users manage car park operations plan digital marketing promote public transport use fleet management system

Optional Knowledge

bicycle sharing systems micro mobility devices statistical analysis system software

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/3b129d8d-268e-465a-b0c5-bf32cae59a41

Status

released

Occupations

mobility services manager

Description

Skills & Competences

Concept URI