Hierarchy view
perform customer management
Description
Description
Identify and understand the customer's needs. Communicate and engage with stakeholders in designing, promoting and evaluating services.
Alternative Labels
conduct customer management
do customer management
performing customer management
Skill type
skill
Skill reusability level
cross-sector skills and competences
Relationships
Broader concepts
Narrower skills
Optional for
Optional Knowledge
Concept URI
Status
released