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Skills & competences

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K - knowledge
L - language skills and knowledge
S - skills
S1 - communication, collaboration and creativity
S2 - information skills
S3 - assisting and caring
S4 - management skills
S4.0 - management skills
S4.1 - developing objectives and strategies
S4.2 - organising, planning and scheduling work and activities
S4.3 - allocating and controlling resources
S4.4 - performing administrative activities
S4.5 - leading and motivating
S4.6 - building and developing teams
S4.7 - recruiting and hiring
S4.8 - supervising people
S4.8.0 - supervising people
S4.8.1 - supervising a team or group
S4.8.2 - assigning work to others
S4.8.3 - monitoring and evaluating the performance of individuals
- analyse own performance
- analyse personal fitness information
- analyse processes influencing health care delivery
- analyse the original actor's way of speaking
- analyse your fight discipline expertise
- apply music therapy assessment methods
- assess carriers
- assess character
- assess employees' capability levels
- assess ICT knowledge
- assess performance in sport events
- assess prior learning
- assess progress with the artistic team
- assess social service users' situation
- assess social work students
- assess students
- assess students' preliminary learning experiences
- assess the compatibility of individuals and animals to work together
- assess the development of youth
- assess the work during the performance
- assess users' interaction with ICT applications
- assess your competencies in leading community arts
- assess candidates
- attend to sophrology clients
- conclude the psychotherapeutic relationship
- conduct flight proficiency checks
- conduct performance measurement
- consider social impact of actions on service users
- correct fitness customers
- empathise with outdoor groups
- enforce chimney sweeping quality standards
- evaluate cultural venue visitor needs
- evaluate employees
- evaluate employees work
- evaluate older adults' ability to take care of themselves
- evaluate own dance abilities
- evaluate performance of organisational collaborators
- evaluate staff performance in social work
- evaluate supporting team in community arts program
- guide analysis of a recorded performance
- identify education needs
- identify skills gaps
- identify training needs
- identify undetected organisational needs
- implement evaluation methods in music therapy
- inspect staff
- involve service users and carers in care planning
- judge sport performances
- maintain personal development in psychotherapy
- maintain students' discipline
- manage online communications
- manage truck drivers
- match needs of target community with your skills
- monitor assessment
- monitor cashiers
- monitor contractor performance
- monitor crew members operating engines
- monitor customer service
- monitor drivers
- monitor performers
- monitor recommendation follow-up
- monitor student's behaviour
- organise staff assessment
- oversee rehabilitation process
- perform classroom management
- perform educational testing
- perform occupation analyses
- personalise sports programme
- prepare the assessment of prior learning
- profile people
- recognise indicators of gifted student
- recognise indicators of problem betting
S4.9 - making decisions
S5 - working with computers
S6 - handling and moving
S7 - constructing
S8 - working with machinery and specialised equipment
T - transversal skills and competences

analyse data about clients

skills

management skills

supervising people

monitoring and evaluating the performance of individuals

analyse data about clients

analyse data about clients

Description

Description

Study data about clients, visitors, customers or guests. Gather, process and analyse data about their characteristics, needs and buying behaviours.

Alternative Labels

analyse client data

analyse clients interests

analyse customer interests

analyse data about customers

analyse data about guests

analyse data about visitors

analyse data on clients

analyse guests interests

analyze data about clients

undertake customer analysis

Skill type

skill

Skill reusability level

cross-sector skills and competences

Relationships

Broader concepts

Narrower skills

Essential for

Optional for

Concept URI

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ESCO is a Europe 2020 initiative.

DG Employment, Social Affairs and Inclusion of the European Commission developed ESCO in collaboration with stakeholders and with the European Centre for the Development of Vocational Training (Cedefop).

CONTACT ESCO
Current version: ESCO v1.2 (Last update 15/05/2024)