quality services manager

Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary.

Alternative Labels

quality assurance coordinator

quality assurance services manager

quality assurance supervisor

quality control manager

quality control process auditor

quality control services manager

quality service coordinator

quality service supervisor

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

adhere to organisational guidelines analyse test data create solutions to problems define quality standards follow company standards improve business processes liaise with managers oversee stock quality control perform quality audits strive for company growth train staff in quality procedures

Essential Knowledge

business knowledge business processes corporate social responsibility database quality standards quality assurance methodologies quality standards

Optional Skills and Competences

analyse business processes assess supplier risks communicate test results to other departments evaluate employees lead inspections perform pre-assembly quality checks perform project management plan health and safety procedures set quality assurance objectives use measurement instruments

Optional Knowledge

business strategy concepts customer service management systems standards project management

Skills & Competences

Concept status

Concept Uri

http://data.europa.eu/esco/occupation/109e0a5d-203d-4af6-8f70-692111335ec3

Status

released

Occupations