mental health support worker

Mental health support workers assist and provide treatment to people with mental, emotional, or substance abuse problems. They focus on personalised cases and monitor the recovery process of their clients, providing also therapy, crisis intervention, client advocacy and education.

Alternative Labels

intensive support worker

mental healthcare support worker

mental healthcare worker

mental health community development worker

mental health community outreach worker

mental health outreach worker

mental health recovery worker

mental health social care worker

re-ablement worker

support time and recovery worker

Regulatory Aspect

To see if and how this occupation is regulated in EU Member States, EEA countries or Switzerland please consult the Regulated Professions Database of the Commission. Regulated Professions Database:

http://ec.europa.eu/growth/single-market/services/free-movement-professionals/qualifications-recognition_en

Skills & Competences

Essential Skills and Competences

accept own accountability adhere to organisational guidelines advocate for social service users apply decision making within social work apply holistic approach within social services apply organisational techniques apply person-centred care apply problem solving in social service apply quality standards in social services apply socially just working principles assess social service users' situation assess the development of youth assist individuals with disabilities in community activities assist social service users in formulating complaints assist social service users with physical disabilities build helping relationship with social service users communicate professionally with colleagues in other fields communicate with social service users comply with legislation in social services conduct interview in social service contribute to protecting individuals from harm deliver social services in diverse cultural communities demonstrate leadership in social service cases diagnose psychiatric symptoms encourage social service users to preserve their independence in their daily activities follow health and safety precautions in social care practices involve service users and carers in care planning listen actively maintain privacy of service users maintain records of work with service users maintain the trust of service users manage social crisis manage stress in the work place meet standards of practice in social services monitor service users' health prepare youths for adulthood prevent social problems promote inclusion promote service users' rights promote social change promote the safeguarding of young people protect vulnerable social service users provide social counselling refer service users to community resources relate empathetically report on social development review social service plan support harmed social service users support service users in developing skills support service users to use technological aids support social service users in skills management support social service users with specific communication needs support social service users' positiveness support the positiveness of youths tolerate stress undertake continuous professional development in social work undertake risk assessment of social service users work in a multicultural environment in health care work within communities

Essential Knowledge

adolescent psychological development company policies customer service legal requirements in the social sector social justice social sciences

Optional Skills and Competences

carry out psychiatric assessment of child conduct forensic evaluations

Optional Knowledge

clinical social work

Skills & Competences

Concept URI

Concept Uri

http://data.europa.eu/esco/occupation/5a9acd29-666c-4ca1-b10e-e086584a526b

Status

released

Occupations